Growlink Privacy Policy

When you use our services, you’re trusting us with your information. We understand this is a big responsibility and work hard to protect your information and put you in control.

Last Update:
8/30/2024

  • Growlink (“we,” “us,” “our”) is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

    1. Business Overview
    Growlink provides advanced cultivation automation and resource management solutions for the cannabis industry. Our products and services, including SaaS and hardware solutions, help cultivators optimize crop growth and resource use. The primary purpose of our website is to provide information about our products, enable account creation, manage orders, and facilitate customer support.

    2. Types of Data Collected
    We may collect the following types of personal data from users:
    Personal Information: Name, email address, phone number, and other contact details.
    Payment Information: Credit card details and other payment-related information for processing orders.
    Usage Data: IP addresses, cookies, browsing behavior, and other data on how users interact with our website.

    3. How Data is Collected
    We collect data through various methods, including:
    User Registration Forms: When users sign up for an account or register for our services.
    Cookies: Small data files stored on users' devices to help improve user experience and analyze website usage.
    Third-Party Integrations: We may collect information through third-party tools and services integrated into our platform.

    4. Purpose of Data Collection
    We use the collected data for the following purposes:
    Account Creation and Management: To create and manage user accounts.
    Order Processing: To process payments and fulfill orders for our products and services.
    Improving Services: To analyze how users interact with our website and improve our offerings.
    Marketing and Analytics: To send promotional materials, conduct marketing campaigns, and perform website analytics.

    5. Data Sharing
    We may share your data with third parties in the following circumstances:
    Payment Processors: To securely process payments and complete transactions.
    Analytics Providers: To analyze website traffic and user behavior to enhance our services.
    Marketing Partners: For conducting marketing and promotional activities.We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.

    6. User Rights
    Currently, Growlink does not offer specific rights for users to access, correct, delete, or opt-out of certain data processing activities. However, you can contact us at any time for questions or concerns regarding your data.

    7. Security Measures
    We take the security of your personal data seriously and implement appropriate measures, including:
    Encryption: Protecting sensitive information in transit and at rest.
    Secure Servers: Storing data on secure servers with access controls.
    Access Controls: Restricting access to personal information to authorized personnel only.

    8. Retention Period
    We retain user data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. The retention period may vary based on the type of data and the purposes for which it is collected.

    9. Cookies and Tracking
    We use cookies, pixels, and similar tracking technologies to enhance user experience, analyze website usage, and assist in marketing efforts. You can manage your cookie preferences through your browser settings and opt out of certain cookies. For more information, please see our Cookie Policy.

    10. Changes to This Privacy Policy
    We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy regularly to stay informed about our data practices.

    11. Contact Information
    If you have any questions or concerns about this Privacy Policy or your data, please contact us at privacy@growlink.com.